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Return & Cancellation Policy

Return Policy

Refund policy Making a purchase indicates that you have acknowledged, understood, and agree to adhere to the following terms and conditions. We are committed to making your shopping experience as fuss-free and enjoyable as possible! Please read through the following terms & conditions prior to making a purchase. All the purchases will be non-refundable. We strictly do not do returns. Exchanges are accepted ONLY IF THERE IS SOME MANUFACTURING DEFECT    please send it back to us with your order no. After sending the product back to us, we shall send you a fresh piece.

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  • WE DO NOT ACCEPT RETURNS AND EXCHANGE IF THE DRESS DOESN'T SUIT YOU & WE ALSO DO NOT EXCHANGE OR RETURN FOR ANY SMALL ISSUES LIKE TASSELS PULLED, AS THAT MIGHT HAPPEN DURING TRANSIT OF THE PRODUCT. YOU CAN EASILY FIX IT.

  • 5-10% Colour difference depends on the screen resolution and lights, please don’t expect an exchange or return for the same.

  • Taxes and duties are included in the price of the product listed on the Website, for deliveries in India.

  • Please maintain the price tag on the outfit and the shipment copy/bill copy which is there on the parcel. Kindly send the bill copy with the product sent for the exchange and also mention the reason for the exchange.

  • The garment should be unused, unwashed and should not have any stains on it. Also, the garment should be properly folded and packed. Else we will not be able to do the exchange for that product.

  • Please mention your name, address, number, email and order id on the parcel.

  • All the sale & discounted purchase is non-exchangeable.

  • Exchanges can be processed only once per order. (With given criteria).

  • Return only accepts damaged products and wrong material.

  • Return request should be made within 7 days of receipt of product.

  • Refund amount will be Deposited in bank account, Google pay, Phone Pay at 7 days

Cancellation Policy

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  • We dispatch the orders usually within 24 hours, So, If you want to cancel the order, reach out to us as soon as possible on WhatsApp: 7231841451 with the order details, we will do the needful.

  • In this case, you will not be charged any cancellation fee. If you made online payment against the order, money will be refunded within 7 days after cancellation request (Usually we take 1-2 days in initiating refunds).

  • It will be sole discretion of Khatri Traders for the decision on cancellation request.

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You will not be able to cancel the order by yourself on the website.
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You have inform us:  +91-7231841451 or  khatri.traders.in@gmail.com
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